Letter from Dexter

I have been at the helm of LabTrader for over 20 years, with one goal in mind: Provide genuine, brand-name, scientific equipment at the best possible prices to universities, biotech and pharmaceutical companies, clinics, research laboratories and scientists working on life-changing therapeutic medicines and significant life science discoveries.

Having started and managed a number of biotech companies in my career, I know how important it is to procure the right scientific equipment at the best prices – without sacrificing operational quality and research outcomes.

That’s why we sell, resell and officially partner with the top scientific equipment manufacturers – Thermo Fisher, Ohaus, Hoshizaki, Eppendorf, Labconco, Panasonic, Beckman, and more.  We work closely with some of these companies as official distributors and ensure their specifications and warranties.

But our superpoweris ensuring the ultimate in customer support and service. We won’t sell a piece of equipment you don’t need; we provide white-glove delivery – setting up the equipment and ensuring it’s working perfectly before we leave. We honor warranties, and provide troubleshooting. And we pick up the phone every time you call.

At LabTrader, our reputation for quality equipment, customer service and commitment are at the core of our business. That, and the important research being done with the equipment we sell, drives us daily. Like so many other families, we have had family members and friends impacted by incurable disease and have experienced the heartbreak of losing precious loved ones too soon. We know the power of research to improve and save lives. What could be more important than supporting that endeavor?

Sincerely,

Dexter Gaston

Founder and CEO

LabTrader